Deleting Item

Sometimes you may need to remove items from your Suppa knowledgebase. Here's how to safely delete items and what to consider before doing so.

Steps to Delete an Item

1. Access the Item

   • Log into your Suppa dashboard
   • Navigate to the "Knowledgebase" section
   • Find the item you want to delete

2. Initiate Deletion

   • Look for the "Trash Can" icon on the item actions menu
   • Click on the "Delete" option

3. Confirm Deletion

   • Suppa will ask you to confirm the deletion
   • Click "Confirm" to proceed

Demo Video

Here is a video that shows how to delete an item from the knowledgebase.

Important Considerations Before Deleting

warning

• Deletion is often permanent. Make sure you really want to remove the item
• Check if the item is referenced in any knowledgebase nodes or AI nodes in your canvas. Deleting it might create broken nodes

After Deletion

• The item will be removed from your active knowledgebase
• Your AI assisstants will no longer be able to access this item
• Knowledgebase indexes will be updated to remove the deleted item

note

Remember actual deletion may take some time to complete, especially if the item is part of a large knowledgebase.

Accidents can happen

If you accidentally delete an item, contact our support team immediately. In some cases, recently deleted items may be recoverable.

tip

Remember, maintaining a clean and relevant knowledgebase is important, but always double-check before deleting to avoid losing valuable information.