Supported Input Formats
Knowledgebase upload supports three types of input: File, URL, and plain text. Below you'll find details about each supported format within these categories, including maximum sizes or lengths and important remarks.
File Uploads
| Format Name | Max Size | Remarks |
|---|---|---|
| 20 MB | Up to 64 pages, only text content is used | |
| DOCX | 20 MB | Up to 64 pages, only text content is used |
| PPTX | 20 MB | Up to 64 pages, only text content is used |
| XLSX | 20 MB | Up to 4 sheets, only text content is used |
| TXT | 20 MB | |
| RTF | 20 MB | |
| ODT | 20 MB | Up to 64 pages, only text content is used |
| EPUB | 20 MB | Up to 64 pages, only text content is used |
Link Inputs
| Service | Max Size/Length | Remarks |
|---|---|---|
| Google Drive | 20 MB | All file types supported in FileUploads |
| Webpage | 10,000 characters | Extracts text content from the page |
| YouTube | 10 minutes | Video must have auto-generated transcription available |
| Dropbox | 20 MB | All file types supported in FileUploads |
| OneDrive | 20 MB | All file types supported in FileUploads |
Plain Text Input
| Format Name | Max Length | Remarks |
|---|---|---|
| Plain Text | 10,000 characters | Basic text format, no styling |
| Markdown | 10,000 characters | Formatting is ignored |
| HTML | 10,000 characters | Only text content is used |
note
Remember, while Suppa supports these formats, it's always best to use the most appropriate format for your specific use case. Consider factors like file size, quality requirements, and compatibility when choosing an input method and format.
info
When using URL inputs, ensure you have the necessary permissions to access and share the content. Suppa respects copyright and privacy policies of the respective platforms.
Need Help?
For any format or URL type not listed here, please contact our support team to check if it can be accommodated.